If, for whatever reason, you are not completely satisfied with your purchase, you
may return your eligible item(s) within 14 days from the date that your order was
shipped. We do not accept returns on layaway orders or international orders. Please
be sure that you review the item description and photos thoroughly before making
Refunds are processed within 2 business days following the receipt of your return
shipment. If your order qualifies for free shipping and you decide to return your order for any reason, the shipping charges incurred by Couture Boutique will be deducted from your refund amount.
How do I return an item?
To return an item that you have purchased, please refer to the following simple
- Complete the return form included
in your shipment. Please be sure to
indicate the items that are being returned as well as the reason for your return.
- Pack your items appropriately
to ensure no damage during the return shipping process. Be sure to include all original
packaging and enclosed materials including the return form, authenticity cards,
and dust bags. Any items returned to Couture that are not in their original condition
will not be eligible for a refund.
- Ship the return package using the
shipping label provided in your original package.
All item(s) must be returned (post marked) within 14 days of the original ship date.
PLEASE NOTE: The provided shipping label is not pre-paid. You will
be required to purchase return postage through your preferred return shipping provider.
It is recommended that you purchase shipping insurance for the return shipment in
case your return shipment is lost or damaged.
Please ship all returns to:
10117 Montague St
Tampa, FL 33626
Damaged or Defective Merchandise
If you believe a product was shipped in error from Couture or is deemed to be defective,
please contact Customer Service (firstname.lastname@example.org) so
that we may resolve the problem ASAP. Please keep in mind that all returns must
be made within 14 days of the original ship date.
Changes to the Exchange/Return Policy
Couture reserves the right to change the Return Policy at any time by posting
new terms at this location. If you have any questions about a purchase or about
a return, please contact us via email at
email@example.com or by phone
at (888) 969-7455.