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Return Policy

At Couture Boutique, our goal is to ensure that you are completely satisfied with every purchase. If for any reason you are dissatisfied with your order, you may return it within 14 days from the original ship date and we will gladly exchange the item or give you a full refund (minus any shipping charges). All returned items must be in the same condition as when they were purchased and must include all original accessories and paperwork. DO NOT REMOVE the plastic security seal attached to your item. A 15% restocking fee will be assessed for any items that do not satisfy these requirements.

Refunds on returned items will be credited to the same method of payment used to make the original purchase and all refunds will be processed within the 2 business days following the return. If your order qualifies for free shipping and you decide to return your order for any reason, the shipping charges incurred by Couture Boutique will be deducted from your refund amount.

NOTE: We do not accept returns on layaway orders, international orders or clearance items marked as “final sale”.

How do I return an item?

To return an item that you have purchased, please refer to the following simple steps:

  1. Complete the return form included in your shipment. Please be sure to include the reason code in the appropriate column below and include this form in your return shipment.
  2. Pack your items  securely in the original packaging, if possible and include this form in your package.
  3. Ship the return package using the shipping provider of your choice. We recommend that you insure your package for the full amount. Couture Boutique will not be responsible for a lost or damaged return shipment.

    Please send all returns to:
    Couture Boutique
    Attn: Returns Department
    10117 Montague St.
    Tampa, FL  33626

Changes to the Exchange/Return Policy

Couture reserves the right to change the Return Policy at any time by posting new terms at this location. If you have any questions about a purchase or about a return, please contact us via email at service@coutureusa.com or by phone at (888) 969-7455.

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